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Patient Experience Survey

Patient feedback is very important to help us improve the care we provide. We want to hear from you! Participation in the survey is completely voluntary and all your responses to the survey questions will be kept confidential.

Thinking about your most recent visit, on a scale of poor to excellent, how would you rate the following:
The length of time it took between making your appointment and the visit you just had
              
Your overall experience with our reception staff.
              
Your overall experience with accessing the clinic
              
The last time you were sick or were concerned you had a health problem:
Did you get an appointment on the date you wanted?
Yes No
How many days did it take from when you first tried to see your doctor or nurse practitioner to when you actually SAW him/her or someone else in their office?
Same day  Next day  2-4 days  5-19days  20 or more days  Not applicable  
When you come for your appointment, how often:
Do you get to ask questions about recommended treatment?
              
Are you involved as much as you want to be in decisions about your care and treatment?
              
Does your health care provider spend enough time with you?
              
FEEDBACK (OPTIONAL)
Thinking of your overall experience with our clinic, what are:
Two things done particularly well:
Two things that could be improved?